Category Archives: Business Etiquette

10 Random Acts of Kindness – Pet Industry Edition

by Nancy Hassel, American Pet Professionals Random Acts of Kindness Week (February 12 – 18, 2023)   What can you do during this week of Random Acts of Kindness?  We usually think of small acts like paying for the person behind you in the coffee line their coffee or giving someone you don’t know flowers. …
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Why saying thank you is important for your Pet Business

by Nancy Hassel, American Pet Professionals We are in the season of saying thank you, showing gratitude, it is the holidays after all.   But how are you showing your employees, customers, clients, virtual assistants, outside contractors that you are thankful for them?   It's easy to get lost in the busy and hustle of…
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Is there a Communication Breakdown in your Pet Business?

by Nancy Hassel, American Pet Professionals Have you ever read an email sent to you and completely took it the wrong way?    Misread a social post – and were instantly irked?   Had a conversation with someone misunderstood what he or she was trying to convey?   Congratulations you’re human.    It happens to…
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